Welcome to Social Giant (“we”, “us”, or “our”). By accessing or using our website https://socialgiant.app/ (“Site”) and our services, you (“Client”, “you”, or “your”) agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully.
1. Services
Social Giant provides brand growth, social media engagement, press release, media placement, and lead generation services as described on our Site.
Service details, deliverables, and timelines are outlined in your selected package or custom agreement.
2. Eligibility
You must be at least 18 years old and able to form a binding contract to use our services. By using our Site or services, you represent and warrant that you meet these requirements.
3. Account and Access
Some services may require you to provide access to your social media accounts or other platforms. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Payments and Fees
- All fees are clearly stated on our Site or in your custom agreement.
- Payment is due in advance for all services, unless otherwise agreed in writing.
- Subscriptions renew automatically unless cancelled prior to the renewal date.
- All payments are non-refundable except as expressly stated in our Refund Policy.
5. Service Delivery
- We strive to deliver services as described, but do not guarantee specific results (e.g., number of followers, press placements, or engagement).
- Publication in specific media outlets is subject to availability and editorial approval. Examples shown on our Site are for illustration only and not a guarantee of placement.
- We reserve the right to modify, suspend, or discontinue any part of our services at any time.
6. Client Responsibilities
- You agree to provide accurate information and necessary access for us to deliver services.
- You are responsible for ensuring that your content, accounts, and activities comply with all applicable laws and platform terms.
- You must not use our services for unlawful, fraudulent, or unethical purposes.
7. Intellectual Property
- All content, materials, and intellectual property on the Site are owned by Social Giant or our licensors.
- You may not copy, reproduce, or distribute our content without our written permission.
- Any content we create for you as part of a service (e.g., press releases) may be used by you for your own marketing and promotional purposes.
8. Limitation of Liability
- To the maximum extent permitted by law, Social Giant and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages, or loss of profits, revenue, data, or use.
- Our total liability for any claim arising out of or relating to these Terms or our services is limited to the amount you paid us for the relevant service.
9. Indemnification
You agree to indemnify and hold harmless Social Giant, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses arising from your use of our services, your violation of these Terms, or your violation of any rights of a third party.
10. Termination
We may suspend or terminate your access to our services at any time for any reason, including violation of these Terms. Upon termination, your right to use our services will immediately cease.
11. Changes to Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our Site or services after changes constitutes your acceptance of the new Terms.
12. Governing Law
These Terms are governed by the laws of the State of Minnesota, without regard to its conflict of law principles.
13. Contact Us
If you have any questions about these Terms, please contact us at support@socialgiant.app.
By using our Site and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.